1. Information We Collect

We may collect and process the following information:

• Name and contact details (such as email address and telephone number)

• Billing and delivery addresses

• Order details and personalisation information

• Communications you send to us (emails, contact forms, messages)

• Website usage data (via cookies and analytics tools)

Payment details are never stored or processed by us directly.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Respond to enquiries and provide customer support

• Communicate about your order or account

• Improve our website and services

• Send marketing communications only where you have given consent

We do not sell, rent or trade your personal information to third parties.

3. Legal Basis for Processing Data

We process personal data under one or more of the following lawful bases:

• Contractual necessity – to fulfil your order or provide a service

• Consent – where you have explicitly agreed (e.g. marketing emails, cookies)

• Legitimate interests – to operate and improve our business responsibly

• Legal obligation – where required by law

If a lawful basis no longer applies, we stop processing the data.

4. Marketing Communications

We only send marketing communications where:

• You have given explicit consent, or

• You have previously purchased from us and the communication relates to similar products

You can unsubscribe or withdraw consent at any time.

5. Contact & Communication

When you contact us by phone, email or through the website, we collect the information you provide in order to respond.

We may retain records of correspondence to improve our service and resolve issues efficiently.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data.

Our website uses SSL encryption to secure data transmission. You can verify this by checking for the padlock icon in your browser’s address bar.

7. Sharing Your Information

We may share limited personal information with trusted third parties only where necessary, such as:

• Payment providers (e.g. PayPal, Square)

• Delivery companies (e.g. Royal Mail, couriers)

• Professional advisers where legally required

These third parties only receive the information necessary to perform their role.

8. International Transfers

If you are located outside the UK, your data may be processed or stored within the UK or EU. We take steps to ensure appropriate safeguards are in place.

9. Data Retention

We keep personal data only for as long as necessary to:

• Fulfil orders and provide services

• Meet legal and accounting obligations

• Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymised.

10. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate information

• Request deletion or restriction of your data

• Withdraw consent at any time

• Lodge a complaint with the relevant data protection authority

We may need to verify your identity before fulfilling a request.

11. Use of the Website by Children

Our website is not intended for use by children under 18 without parental or guardian consent.

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device to help websites function properly and improve user experience.

Cookies do not give us access to your computer or collect personal information without your knowledge.

How We Use Cookies

Our website uses the following types of cookies:

Essential Cookies

Required for core functionality such as shopping baskets and checkout. These cannot be disabled if you wish to place an order.

Analytics Cookies

Help us understand how visitors use our website so we can improve performance. These cookies do not identify individuals.

Third-Party Cookies

Some third-party services (e.g. analytics or payment providers) may set cookies when you use our site or follow external links.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect website functionality and prevent purchases.

You can also opt out of Google Analytics tracking using Google’s browser add-on.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites and recommend reviewing their policies separately.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page along with the effective date.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

admin@cardsnbadges.co.uk

Last updated: 7 February 2026

 

CardsnBadges LLP
11 Tottington Avenue
Springhead
OLDHAM, OL4 4RY

Tel: 0161 652 7489
e-mail: sales@cardsnbadges.co.uk

 

Custom Party Wear is a internet trading company of Cardsnbadges LLP, which is a company registered in England and Wales
Registered number: OC374095
Registered office: NC Rowlinson & Co, Downs Court Business Centre, 29-31 The Downs, Altrincham, WA14 2QD